Absolutely, we prioritise the safety of your furniture, as well as the well-being of your beloved pets. Our cleaning products are carefully chosen to ensure effective cleaning and the preservation of your upholstery, all while maintaining a pet-friendly environment.

Here's how we provide the safety of your furniture and pets during our upholstery cleaning process:We exclusively use eco-friendly and non-toxic cleaning solutions specifically designed to be safe for humans and animals.

These solutions effectively break down dirt, stains, and odours without leaving residues.Suppose you or your pets are sensitive to certain cleaning products or fragrances. In that case, we offer gentle, hypoallergenic options less likely to cause allergic reactions.

Our cleaning process involves thorough rinsing to ensure no cleaning solution is left behind on your upholstery.

This step is crucial in maintaining a safe and clean environment for your furniture and pets.

Our cleaning products are chosen to be gentle on various upholstery materials. We take care to preserve the integrity of the fabric while effectively removing dirt and stains.

We specialise in tackling tough stains on upholstery.

Our experienced technicians are trained to handle various stains, from food and beverage spills to pet accidents.

The success of stain removal depends on factors such as the type of stain, the fabric material, and how long the stain has been present.We utilise advanced stain removal techniques and industry-approved cleaning solutions that effectively break down and lift stubborn stains.Our technician will closely examine the stains during the pre-assessment phase to determine the best approach.

In many cases, we can significantly improve or completely remove tough stains, restoring the beauty and freshness of your upholstery.

However, it's important to note that while we have a high success rate, some stains may be deeply set or chemically altered, making complete removal difficult.Our technician will communicate with you honestly about the expected outcome based on the stain's characteristics.

For the best chance of stain removal, it's recommended to address stains as soon as possible and to avoid any DIY attempts that could worsen the situation. Get in touch to discuss your specific stain concerns and to schedule a professional upholstery cleaning service.

Yes, we stand by the quality of our upholstery cleaning service at Fresh Floors Carpet Cleaning Sunderland.

We are committed to your satisfaction and offer a satisfaction guarantee.If, for any reason, you are not entirely content with the results of our cleaning, please let us know, and we will address your concerns promptly.

We will come out and re-clean for free. If for any reason you still aren't satisfied, we will refund the cost no questions asked.

Your happiness with our service is our top priority, and we will work to ensure that your upholstery receives the care and attention it deserves.

To provide a thorough and effective upholstery cleaning, we recommend moving small and easily movable items off the furniture before our technicians arrive. This includes items like cushions, small decor, and personal belongings.

However, our professional team is trained to handle larger furniture pieces. They will carefully work around them during the cleaning process.

Suppose certain pieces need to be moved for comprehensive cleaning. In that case, our technicians will do so with utmost care and attention, ensuring your furniture and surrounding items remain safe.

For larger or heavier furniture, we kindly ask that you clear a pathway to the upholstery being cleaned.

If you have any concerns about moving furniture or specific instructions for our team, please let us know when scheduling your appointment.

Our goal is to make the upholstery cleaning process as convenient and stress-free as possible for you.